Terms & Conditions

Terms of use

Welcome to Angove Street Collective. Please review these Site terms of use which govern your use of and purchase of products from our Site. By accessing, browsing, or using this Site, you acknowledge that you have read, understand, and agree to be bound by these terms. If you do not agree to these terms then please do not use this Site.

This site is operated from Perth, Western Australia. Claims relating to, including the use of, this Site and the materials contained herein are governed by the laws of the Australia and the State of WA. If you do not agree, please do not use this Site. If you choose to access this Site from another location, you do so on your own initiative and are responsible for compliance with applicable local laws.

Personal price guarantee

Angove Street Collective is a local 'bricks and mortar' retail store. We guarantee honest, friendly and efficient personal service, and the best possible price that our businesses can support. We will take responsibility for the quality of all goods purchased through us, and their delivery to you. If you have any problems, you can speak to us directly on 08 9328 6690. Hopefully this will help make the experience of buying in store or online an enjoyable and inspiring one.

Online Terms & Conditions

Delivery and Product Lead times

Delivery direct to your door can take as little as 1-week or, in the case of some bulky goods, as long as 16-weeks depending on third party manufacturing and shipping times. Order confirmation is sent immediately upon order placement and you will be further advised within 2-business days on an estimated time of despatch via email

Whilst we make every effort to deliver your goods within the time-frame you may or may not have been quoted at the time of purchase, product lead times are an estimate only and may change due to circumstances beyond our control. We recommend you contact us if you are in any way concerned about product lead times.

Online payment with Stripe & PayPal.

All credit card transactions are processed through state of the art technology using either the PayPal credit card gateway or Stripe.

Please see the relevant PayPal or Stripe Privacy Policies for more information about how these service providers use the transaction information.

Buy Now, Pay Later

We have teamed up with Afterpay to give you the opportunity to pay for your purchase with flexible monthly payment plans. It's easy! Use Afterpay for online payments at checkout or speak to a sales consultant to use in store. Just sign up at the Afterpay website then proceed to our checkout as usual.

Cancellation of Online Orders

In stock items normally ship within 2 - 7 business days after an order has been placed. If you order by credit card your card will be charged at the time of transaction.

We will accept cancellation of your order for items that have not shipped.

Once the items are shipped, no cancellation will be accepted, but you may return the goods to Angove Street Collective for a refund. However, you will be responsible for ALL shipping & insurance costs to us.

Return of Online Purchases

  • Your payment must have been received.
  • The returned item must be in our possession within 14 days of the date you received it.
  • Shipping, handling charges and insurance cost are non refundable.
  • Returned items must be in the original condition, not used or altered. Upon return, your merchandise will be inspected.
  • Customers must request a return authorisation prior to returning. Unauthorized returns cannot be accepted.
  • Abuse of our return policy will not be tolerated. We reserve the right to refuse full refunds for excessive returns by a customer.
  • Once we receive the returned products we will issue your refund within 5 business days
  • Customised items cannot be refunded for change of mind.
  • All items must be opened and checked by the customer within 24hours of receipt otherwise we cannot be liable for damage incurred during transit.

Gift voucher terms and conditions

Gift cards are treated as cash and can only be replaced at managements discretion. Gift Cards may only be used for purchases from Angove Street Collective or specific members if stated on the gift certificate. They cannot be returned or exchanged for cash. No change is given and any balance that remains on the gift card can be used in whole or part against future purchases. Gift Cards expire 6 months after issue. Any balance that remains on the Gift Card after expiry will not be available for use.

Satisfaction guarantee

If there is a problem with your order, please contact us immediately so that we can promptly resolve it for you. We are available to take your call Monday to Friday 10am to 5pm WST, (12pm-7pm EST.)

Full refunds (less shipping fees) will be issued if merchandise is returned prepaid in its original condition within 14 days. The details on our return and exchange policy can be viewed on this page. Please feel free to contact us if you require clarification.

Privacy Policy

Angove Street Collective values your privacy. We will never share personal information with any 3rd party other than to fill an order or request made by you.

Disclaimer of warranty

This site is provided on an ‘as is’ and ‘as available’ basis. We make no representations or warranties of any kind, whether express or implied, as to the operation of this site or the information, content, materials or products included on it. You expressly agree that your use of this site is at your sole risk, by your own free will, and that you are solely responsible for any consequences arising from this use. We disclaim all warranties, whether expressed or implied, including, but not limited to, implied warranties of merchantability and/or fitness for a particular purpose. We do not warrant that this site, its servers, or its electronic communcation are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages

disclaimer of liability

In no event shall angove street collective be liable for special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to, loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortious actions, all arising out of or in connection with the use, copying, or display of the contents of this site.

about our prices

Prices and the availability of items are subject to change without notice.

We reserve the right to limit sales, including the right to prohibit sales to re-sellers. We are not responsible for typographical or photographic errors. We reserve the right to cancel or limit any purchase made contrary to the terms of any offer, discount, promotion or coupon or that otherwise is not in compliance with these Terms of Use or applicable state and federal law.

 

 

Products from this retailer aren’t available from our online store yet. Please visit us in store at:

31-39 ANGOVE STREET, NORTH PERTH, 6006

(08) 9328 6690 INFO@ANGOVESTREETCOLLECTIVE.COM.AU

Open

Shop: MON-FRI: 9-5 / SAT-SUN: 9-4

Cafe: MON-FRI: 6-4 / SAT-SUN:7-4 / SUN:8-4